Field Manual

Questions from the field,
answered in plain language.

How to find a bar, take a reading, add a machine, and read the intel the network builds. Nothing here needs a manual, but every agent hits one of these questions eventually.

Getting started

What is JackpotSpy?

A network of agents tracking the jackpot displays on the machines at Wisconsin bars. You snap a photo of a machine's jackpot display and the app reads the amounts, or you type them in by hand if you would rather be discreet. Every reading adds to that machine's history. Over time the app learns the range where each jackpot usually pays and tells you which machines are worth a look right now.

Do I have to be at the bar?

Yes. Readings are checked against your phone's location, and the app only accepts them from inside the bar. If your phone's GPS is off by a bit, the app will ask you to confirm you are there. That is how the network keeps its readings honest.

What does it cost?

Nothing. Advanced analytics are included for local pioneers, so every agent who signs up now gets the whole app: every bar, Hotspots, hit alerts and Ghost Mode. Our founding agents keep Premium for life, as promised.

Is this gambling advice?

No. JackpotSpy shows estimates built from crowd-contributed readings, for entertainment only. Gambling outcomes are random. Using JackpotSpy is no guarantee of any win or result. You must be 21 or older. If gambling is a problem for you or someone you know, call 1-800-GAMBLE-5 (Wisconsin) or 1-800-522-4700 (national).

Questions players ask

Can JackpotSpy tell me when a machine will hit?

No. It shows where each jackpot sits against the amounts it has hit at before, on that machine and on similar machines at other bars. That is history, not a forecast of your next spin.

Gambling outcomes are random. A jackpot at the top of its recorded range can keep climbing, and one near the bottom can hit tonight. Using JackpotSpy is no guarantee of any win or result.

Is it okay to take a picture of a machine?

You are photographing the jackpot amounts on the display, the same numbers every customer in the bar can see. Keep it low key: frame only the display, never other people, and don't block someone who is playing.

If the bartender or the owner asks you not to take pictures, don't. It is their bar. "Enter amounts manually" on the Home screen lets you type the numbers in instead of raising a camera.

Does the app track where I go?

Only when you use it. The app checks your phone's location when you add a reading, to confirm you are at the bar, and on the Home screen to find bars near you. It does not track your location in the background.

Other agents see your code name, never your name or email. Turn on Ghost Mode and your readings stay hidden from other agents altogether. The privacy policy has the details.

Do I have to add readings to use it?

No. Every bar is open to every agent right now, because advanced analytics are included for local pioneers. Readings are what keep the history fresh, so every reading helps the next person who walks in, whether you snap it or type it in.

Does it work at casinos or outside Wisconsin?

No. JackpotSpy is built for the machines at Wisconsin bars and does not track casino floors. Wisconsin comes first. If you want JackpotSpy in your state, tap the vote in the app.

I think I'm playing too much. Where can I get help?

Help is free, confidential and available any time: call 1-800-GAMBLE-5 (Wisconsin) or 1-800-522-4700 (national). You can also text that national number or chat at ncpgambling.org/chat.

A few habits help: decide your limit before you walk in, never chase a loss, and take a break from the app whenever it stops being fun. If you want to step away completely, Settings has Delete Account.

Locations

How do I find my bar?

Open the app at the bar. The Home screen looks for tracked bars near you and shows the closest one. You can also search by bar name, or by the name of a machine to find bars that have it.

My bar is not listed. Can I add it?

Yes. Snap a machine from Home. If the bar is new to JackpotSpy, tap Find my bar, confirm the place from the list, and your photo stays put. Once it is in, it starts building history for everyone.

The app did not detect the bar I am standing in.

Tap the round refresh button on the location chip at the top of Home. If it still cannot see the bar, snap anyway and tap Find my bar, or search for it by name. Some bars have a map pin that sits a little off from the building. If that keeps happening at one bar, send us a note from the app and we will fix the pin.

Contributions

What is a contribution?

One reading of one machine's jackpot display, at one moment. The app records the amounts on the display, the machine, the bar, and the time. That is the raw material for everything else.

How do I take a good photo?

Hold your phone upright, get the whole jackpot display in frame with every level visible, and hold still for a second. If a game demo is playing, tap the screen first. When every number reads clearly, the reading saves on its own and you land on the machine's Intel. If one needs a look, the app asks you to check it first.

Rather not raise a camera? Tap Enter amounts manually on Home and type the numbers in instead.

Can I type the numbers instead of taking a photo?

Yes, at any bar that already has at least one tracked machine. Pick the machine, pick the level, and enter the amount. The same location rules apply. Manual entry is there for anyone who would rather not raise a phone camera in a crowded bar: tap Enter amounts manually on Home. Adding a new bar or a new machine still takes one photo.

The photo read a wrong number. What do I do?

If the app is unsure of a number, a Check the numbers panel asks you to fix it before saving. If a wrong number gets through, tap Fix a number on the receipt, or open the reading in the machine's history within 24 hours and tap Entered wrong?. The bad reading is set aside and the history stays clean.

The app matched my photo to the wrong machine.

Tell it. When a photo does not clearly match, the app shows you the bar's lineup with pictures and game lists, and you pick the machine you are standing at. If the lineup does not include your machine, you can add it.

My reading was lower than the last one. What happens?

Jackpot amounts only go down when the jackpot hits, so the app counts it as a hit and shows "Hit since last seen" on that level, with about what it paid and where it reset. If it was a misread, tap Fix a number on the receipt.

I already contributed today. Should I read the same machine again?

Yes. Every reading is a point on that jackpot's timeline. More readings, closer together, give everyone a clearer picture of how fast it climbs. There is no such thing as too many.

Who can see my contributions?

Other agents see your code name and a rough time, like "this evening" or "2 days ago." Never your email, your name, or the exact minute you were somewhere. In Settings, Undercover mode shows you as "Undercover Agent," and Ghost Mode hides your readings from other agents entirely while the intel still counts them.

Adding machines

How do I add a machine to a bar?

Choose to add a machine, take a photo of its jackpot display, and the app identifies the machine and reads its levels. Confirm what it found and the machine is live at that bar with its first reading already recorded.

Why does the app ask whether the machine is new, replaced one, or is a second copy?

Bars swap machines out more often than you would think, and some run two of the same machine. Telling the app what happened keeps the history right. A replaced machine is retired with its history kept. A second copy is tracked separately, and the app asks where it sits so agents can tell the twins apart. A new machine simply starts fresh.

The name on the glass is different from what the app called it.

The same cabinet is sold under several names, and the name on the glass can differ from the catalog name. Check the list of games the app shows against what the machine offers. If the games match, it is the right machine. If you are not sure, the lineup picker lets you choose, and a quick note from the app tells us to add the on-glass name to the catalog.

My machine is not in the catalog.

Browse the catalog with pictures and game lists. If it is truly missing, tap "My machine isn't here, send it to HQ." Your photo comes to us, we add the machine, and it becomes trackable on a future visit.

What is a shared or linked jackpot?

At many bars, several machines feed the same top jackpot. One prize, one dollar amount, shown on every connected machine. When you add a machine like that, the app asks whether the display shows the shared top jackpot, and links it for everyone. Linked jackpots wear a small "Shared" tag.

A machine at the bar was swapped for a new one. Now what?

Add it and choose Replace machine if the app does not ask first. Pick the machine that is gone. It retires with its history kept, and the new one starts tracking right away.

Reading the intel

What do Established, Establishing and Calibrating mean?

They describe how much the network knows about one jackpot level at one bar. Established means agents have caught that level hitting here. Establishing means its climb has been tracked for a while but no hit has been caught here yet. Calibrating means it is new and needs more readings. Until then its Recorded range line says "Learning" and what would help. A level the app cannot place yet shows a grey bar. A machine's badge counts its levels, like "Established · 2 of 5 levels."

What is the hit range?

The dollar span where this jackpot has paid, at this bar and on similar machines at other bars. Network hit zone, under the bar, is where those hits land most often. The strike bar shows where today's amount sits: red reads Early build-up, yellow In the hit zone, green Prime zone. Last hit here shows what it paid at this bar.

What do the flames mean?

An orange flame means the jackpot has climbed into the part of its range where hits have landed before. A purple flame marks a signal not yet proven at this bar: similar machines at other bars, or targets other agents have set, point to it. AT MAX means the display itself shows the jackpot has reached its cap.

What is the confidence score?

A number out of 10, shown under Network Intel on each level and beside each level on Hotspots. It tells you how solid the hit range is: higher means more history behind it. It is not the odds of a hit today.

What do At recorded pace and Recorded range mean?

Under Location Intel, At recorded pace gives the dates when this jackpot would reach its usual hit range if it keeps climbing the way agents have recorded. It describes the meter, not a hit. Without dates, Recorded range says where the amount sits, from Mid range up to Near recorded top and At recorded top. Never a promise: gambling outcomes are random.

A machine showed hot and then did not hit. Was the app wrong?

Hot means the jackpot is inside the range where it has paid before. The machines are random: a jackpot can hit anywhere in that range, and sometimes outside it. The app tells you where a jackpot stands in its own history. It cannot tell you what the machine will do in the next hour.

The amounts in the app are behind what the machine shows.

Amounts are as of the last reading anyone took. If the display in front of you says otherwise, snap it or type it in. Your reading updates the machine for everyone.

What is Crowd Watch? What is Recent Hits?

Two views on the Hotspots screen. Crowd Watch lists the hottest jackpots at bars near you, closest bar first. Recent Hits is a feed of jackpots that recently paid out, with the last amount read before each drop and where it reset, so you can see what actually hits and how often.

What is a Notification Target?

The amount you want to hear about on a level. Open Location Intel under any level and set it. With Hit alerts on in Settings, the app notifies you when the jackpot reaches your number, and when it hits. Hotspots shows what the crowd's targets point to only after you set your own, so nobody copies the room.

Why does the same machine show different numbers at two bars?

Because they are different machines, each with its own meter, readings and hits. Two machines that look alike can still behave differently, so the app reads each one on its own and compares it with similar machines across the network.

Account and privacy

What is a code name?

The alias other agents see. You pick one when you sign up, from a few the app offers or your own. A good alias is for life.

How do I delete my account?

Tap the gear for Settings (or Account settings at the bottom of Profile), then Delete Account under Account. Your login, email, code name and saved locations are deleted. Readings you contributed stay in each bar's history, no longer linked to any name, because the community's record is never destroyed.

Someone posted something wrong or offensive. What can I do?

Open the menu on their contribution and report it, or block the agent. Blocked agents disappear from what you see. Reports come straight to us.

How do I send feedback?

Shake your phone, or go to Profile and tap Send Intel to HQ. Every note is read, and most of them turn into changes you will see in the Field Updates.

Getting the app

Where do I get JackpotSpy?

JackpotSpy is coming soon to the App Store and Google Play, for iPhone and Android. The download links go up on jackpotspy.ai the day it is live.

How do updates arrive?

Through the App Store or Google Play, like any other app. The Field Updates page says what changed in each one.

For bar owners

Why are my customers taking pictures of the machines?

They are using JackpotSpy, a jackpot tracker for the machines at Wisconsin bars. Regulars already keep an eye on which jackpot has been building. JackpotSpy lets them photograph the jackpot amounts on the display and keeps a shared record of those numbers, bar by bar. Many agents skip the camera and type the amounts in by hand, so not everyone tracking your machines will have a phone up.

Does JackpotSpy touch, connect to or change my machines?

No. A phone pointed at the display is taking a picture, nothing more. The app reads the dollar amounts from the photo the same way a person reads them off the screen.

It never connects to a machine, sends anything to one, or changes how a machine plays. It cannot affect a single spin.

What's in it for my bar?

People use JackpotSpy to decide where to go tonight. When your machines have been read, your bar shows up for players nearby while they decide. We can't promise any change in your business.

Does JackpotSpy show my bar's name?

Yes. Players see the bar's name and location, the machines that have been read there, and the jackpot amounts and history from those readings, including when they were taken. Nothing else about your business.

Is JackpotSpy connected to the machine makers or my route operator?

No. JackpotSpy is independent. It is not affiliated with, endorsed by or connected to any machine maker, distributor, route operator or bar.

Can I ask for my bar to be left out?

Email spymaster@jackpotspy.ai with the bar's name and address. We read every message from an owner and will work it out with you.

Who do I contact with a question?

Email spymaster@jackpotspy.ai. A person reads every message.

Still have a question?

Shake your phone in the app, or reply to any email from HQ. Every note gets read.